Privacy Policy

Effective Date: February 5, 2025

Introduction

LaundryPro.com (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our wash and fold laundry pickup and delivery service in Los Angeles, CA.

Information We Collect

We may collect the following types of information when you interact with our website or services:

  • Personal Information: Name, email address, phone number, delivery address, and payment details.
  • Usage Data: IP address, browser type, pages visited, and interaction with our website.
  • Transaction Information: Order history, payment status, and preferences related to our services. 

How We Use Your Information

We use the collected information for the following purposes:

  • To provide and improve our laundry services.
  • To communicate with you about your orders and customer service inquiries.
  • To process payments and transactions securely.
  • To personalize user experience and optimize our website.
  • To comply with legal obligations.

Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Payment processors, delivery personnel, and customer support teams to fulfill your requests.
  • Legal Authorities: If required by law, court order, or to protect our legal rights.
  • Business Transfers: In case of a merger, sale, or acquisition, your information may be transferred to the new entity.

Data Security

We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission is 100% secure.

Your Rights and Choices

You have the following rights concerning your personal information:

  • Access and Correction: You may request to access or correct your personal data.
  • Opt-Out: You can opt out of marketing emails by following the unsubscribe link.
  • Data Deletion: You may request the deletion of your personal information, subject to legal retention requirements.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and improve our services. You can adjust your browser settings to disable cookies if you prefer.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at (844) 55-CLEAN.